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The Lab Terms of Service

Effective date: October 5, 2026 Last updated: October 5, 2026

Isaiah Fleetwood ("we," "us," or "our") provides The Lab website, mobile application, and related services (together, the "Service"). Please read these Terms of Service ("Terms") and our Privacy Policy before using the Service. By using the Service or registering an account, you represent and warrant that you meet the eligibility requirements in these Terms and agree to be bound by them.

PLEASE SEE SECTION 13 BELOW REGARDING YOUR LEGAL RIGHTS IN ANY DISPUTE INVOLVING THE SERVICE, AND NOTE THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER. THESE PROVISIONS INCLUDE EACH PARTY'S WAIVER OF THE RIGHT TO A JURY TRIAL.

If you do not agree to these Terms, or if you violate them in any way, your right to access or use the Service is terminated.

1. The Service

The Service is used to upload game video, add Lab Notes, and send Lab Reviews between a coach or parent and a player.

2. Eligibility

You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you've received your parent's or guardian's permission to use the Service and have gotten your parent or guardian to agree to these Terms on your behalf).

As a parent or legal guardian, you represent and warrant that: (1) you have read these Terms and the Privacy Policy, in their entirety, with your athlete; (2) you shall be responsible and fully liable for the acts and omissions of your athlete in connection with access and use of the Service; and (3) you specifically agree that the limitation of liability, disclaimers, class action waiver, and arbitration provisions in these Terms apply to any dispute between you and your athlete, on the one hand, and us on the other hand.

By creating a profile for or otherwise using the Service on behalf of an athlete under 18, you represent that you are that athlete's parent or legal guardian and that you agree to these Terms and to our Privacy Policy on the athlete's behalf.

3. Accounts

You are responsible for any activity that occurs through your account, and you agree you will not sell, transfer, or provide any other person your account. You are responsible for keeping any password used with the Service confidential and secure. A parent may manage more than one child profile within that parent's single account. Notify us promptly at support@dominatethelab.com if you suspect unauthorized use.

4. Communications

A parent or legal guardian can, at all times, see every communication on the Service involving their athlete under 18, including Lab Reviews and replies. Private, one-on-one contact between a coach and an athlete under 18 is not permitted on the Service. Communication is limited to Lab Reviews and replies. There is no free-form messaging.

5. Acceptable Use

You agree that the Service will be used solely for the purposes permitted under these Terms, and you will not:

We may remove content or suspend accounts that violate this section.

6. Content

You own the game video, Lab Notes, Lab Reviews, and other content you upload ("your content"). We do not claim ownership of your content.

Subject to our Privacy Policy, you hereby grant us a non-exclusive, perpetual, fully paid and royalty-free, transferable, sub-licensable (through one or multiple tiers), non-terminable, irrevocable, worldwide license and right to use, reproduce, perform, display, distribute, and create derivative works of any (i) content that you post through the Service or otherwise provide to us, (ii) content posted by others about you or any player for whom you are a parent or guardian, and (iii) any feedback, recommendations, ideas, suggestions, or other similar materials you choose to send to us. It is in our sole discretion to share, reproduce, publish, or post any such content. In some instances, the Service will provide users certain controls to determine the extent to which other users may access or use content, but except as provided in our Privacy Policy, content will be considered non-confidential and non-proprietary. This license includes our use and disclosure of content for advertising, promoting, marketing, publicity, any lawful purposes, or any other purposes, including without limitation, to send marketing communications, for benchmarking, analysis and research, to promote our brand, teams and players in any and all media formats and channels including without limitation, third party websites, feeds, public forums and social media platforms, and for any other purposes as we may determine in our discretion without any further obligation to you or the player. Content already shared with other users, including game video used to send a Lab Review, is retained as a record of that communication. Deleting your content or your account does not end our right to keep that shared content.

We, and our licensors, own the Service, including the name The Lab and the software. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for lawful purposes.

7. Media Release

By using the Service or registering an account, including as a parent or legal guardian of an athlete, you grant to Isaiah Fleetwood, and his successors and assigns, a worldwide, perpetual, irrevocable, fully-paid, royalty-free, transferable right and license to use, copy and disseminate your image and personal attributes and, as applicable, your athlete's image and personal attributes, and to modify and present same in any form, manner and media, now known or hereafter devised, for any purpose whatsoever, without approval or compensation to you or to any third party.

You agree that Isaiah Fleetwood may use your and as applicable, your athlete's names, voices, images, and likenesses contained in any content (including content made available by other users) in any manner which Isaiah Fleetwood wishes in any and all media now known or hereafter developed, including in advertising and other promotional materials, without any compensation paid to you or your athlete. You hereby waive any right of approval of your or your athlete's appearance or the uses thereof.

If content includes game video or still images that depict an athlete under 18, you represent and warrant that either (a) you are the parent or legal guardian of that athlete and consent to our use of that video and those images consistent with these Terms, or (b) you have obtained that consent from the parent or legal guardian and will provide proof of it upon request.

8. Termination

You may delete your account at any time. When you delete your account, we delete your profile information and any other content you provide in your profile. Information that you have shared with others is not part of your account and may not be deleted when you delete your account.

We may suspend or terminate your access if you violate these Terms, if required by law, or to protect users. Where reasonable, we will give notice.

Sections 6, 7, 9, 10, 11, 12, and 13 survive termination.

9. Disclaimers

YOUR USE OF THE SERVICE AND CONTENT ON IT IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT THEREIN ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT A REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CONTENT WILL ALWAYS BE AVAILABLE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE TOTAL AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SPECIFIC EXCLUSIONS. YOU UNDERSTAND AND AGREE THAT WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF PROFITS, USE, GOODWILL, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM: (A) THE USE, DISCLOSURE, OR DISPLAY OF ANY CONTENT; (B) YOUR USE OR INABILITY TO USE THE SERVICE; (C) ANY MODIFICATION, PRICE CHANGE, SUSPENSION, OR DISCONTINUANCE OF THE SERVICE; (D) THE SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE AVAILABLE; (E) UNAUTHORIZED ACCESS TO OR ALTERATIONS OF YOUR TRANSMISSIONS OR DATA; (F) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; (G) ANY OTHER USER INTERACTIONS THAT YOU INPUT OR RECEIVE THROUGH YOUR USE OF THE SERVICE; OR (H) ANY OTHER MATTER RELATING TO THE SERVICE. OUR LIABILITY IS LIMITED WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. WE WILL HAVE NO LIABILITY FOR ANY FAILURE OR DELAY DUE TO MATTERS BEYOND OUR REASONABLE CONTROL.

EXCEPTIONS. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

11. Indemnification

You shall indemnify, defend, and hold harmless us, and our past and present directors, partners, officers, employees, and agents, from and against all liabilities, damages, and expenses, claims for damages, suits, proceedings, recoveries, judgments, or executions (including litigation costs, expenses, and reasonable attorneys' fees) which may be suffered by, accrued against, charged to, or recoverable from us by reason of or in connection with your use of the Service or your content, violation of these Terms, or breach of applicable law in connection with use of the Service or your content.

12. Governing Law

THE LAWS OF THE STATE OF TEXAS WILL GOVERN THESE TERMS AND ANY DISPUTE RELATING TO THESE TERMS OR THE SERVICE, WITHOUT GIVING EFFECT TO ANY PRINCIPLES OF CONFLICTS OF LAWS. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS DOES NOT APPLY. EXCLUDING DISPUTES ADDRESSED THROUGH ARBITRATION AS PROVIDED BELOW, YOU AGREE TO SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE STATE AND FEDERAL COURTS LOCATED IN COLLIN COUNTY, TEXAS, AND YOU CONSENT TO PERSONAL JURISDICTION THERE.

13. Arbitration

YOU AND ISAIAH FLEETWOOD AGREE THAT, EXCEPT AS EXPLICITLY PROVIDED BELOW, ANY DISPUTE, CLAIM, OR CONTROVERSY RELATING IN ANY WAY TO THE SERVICE, OR ANY MARKETING, ADVERTISING, STATEMENTS, OR REPRESENTATIONS RELATING TO THE SERVICE, IRRESPECTIVE OF WHEN THAT DISPUTE, CLAIM, OR CONTROVERSY AROSE, WILL BE RESOLVED SOLELY BY BINDING, INDIVIDUAL ARBITRATION, RATHER THAN IN COURT. YOU AND ISAIAH FLEETWOOD AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL, AND YOU AGREE THAT YOU MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, YOU AGREE THAT EACH PARTY TO A DISPUTE HEREUNDER MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and we agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

Notwithstanding the parties' decision to resolve disputes through arbitration, either party may seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction, so long as the matter remains in that court and advances on an individual, non-class, and non-representative basis. Any appeal of the decision in such small claims court shall be subject to these arbitration provisions.

If the arbitration agreement in these Terms is held to be unenforceable, any suit arising out of these Terms or the Service (except a small claims court action) shall be brought exclusively in the state or federal courts located in Collin County, Texas.

Administration. Any arbitration will be administered by the American Arbitration Association ("AAA") in accordance with their Consumer Arbitration Rules ("Rules"), except as modified by these Terms (as allowed by the Rules). The AAA's Rules are available on its website at www.adr.org or by calling 1-800-778-7879. A single neutral arbitrator shall be selected as set forth in the Rules.

Location and Hearing Format. The arbitration will be held in the United States county where you live or use the Service, or a location you and Isaiah Fleetwood mutually agree upon in writing. If your claim does not exceed $10,000, the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, unless the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the Rules.

Alternative Provider. If AAA is unable to conduct the arbitration, the parties will mutually select an alternative provider and the arbitration will be conducted pursuant to that provider's applicable rules. References to AAA and its rules in these Terms shall be construed as references to the replacement arbitration provider and its applicable rules.

Fees and Costs. If you commence an arbitration in accordance with this section, you will be required to pay AAA's then-current filing fees. Any other administrative fees shall be payable pursuant to the Rules. If the arbitration is conducted by a different arbitration provider in accordance with this section, payment of any filing, administration, or arbitrator fees shall be governed by that provider's rules.

You agree that AAA, New Era ADR, FairClaims, JAMS, and any other arbitration provider selected pursuant to this section has discretion to modify the amount or timing of any fees due under any applicable rules or fee schedules, and further agree not to oppose any modifications to the timing or amount of any fees due.

You are responsible for your own attorneys' fees; Isaiah Fleetwood will not pay any attorneys' fees unless ordered to do so by the arbitrator. For the avoidance of doubt, in cases where a statute gives you the right to recover attorneys' fees if you prevail, the arbitrator may award attorneys' fees pursuant to that statute.

You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this section by sending written notice of your decision to opt out via certified mail to 11133 Shady Trail PMB 568, Dallas, TX 75229, or by email to support@dominatethelab.com. The notice must be sent within thirty (30) days after any material change to the arbitration provisions of these Terms, otherwise you shall be bound to arbitrate disputes in accordance with those provisions. If you opt out of these arbitration provisions, we also will not be bound by them.

14. Changes

We may update these Terms from time to time. The most current version will always be available at https://dominatethelab.com/terms. We will notify you about material changes by sending a notice to the email address specified in your account or by placing a prominent notice on the Service.

15. Contact Information

Questions about these Terms:

Isaiah Fleetwood Email: support@dominatethelab.com Phone: (972) 885-9762 Mailing address: 11133 Shady Trail PMB 568, Dallas, TX 75229